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Airline Credit Shell

introducing a new payment option

Objective:
As we all know that due to the unavoidable Covid-19 situation, the airline has kept the booking amount against the flights that are affected, in the form of Credit Shell in the customer's PNRs. Now in order to facilitate the utilization of the said amount, Akbar Travels have introduced a new payment option called “Airline Credit Shell”, on the B2B portal.

Functionality:
Step 1: Select the payment option as “Airline Credit Shell” and enter the affected PNR in “Enter Shell PNR” box, click on “I accept Terms and Conditions” and then click on “Submit for Shell credit Booking”.

Imp Note: 

  • Passenger name should be same as compared to Credit Shell PNR.
  • Same Fare type should be used to process the booking.
Step 2: The system will hold that itinerary and submit that itinerary for offline issuance. The system will generate a new HOLD PNR on airlines site and the status of the itinerary will reflect as “PNR Hold”.

Step 3: The Operations team will verify the HOLD booking and credit shell amount and accordingly connect with the agent to finalize the booking.    

Below are the possibilities of booking:
  Credit Shell PNR amount New HOLD PNR amount Balance Credit Shell amount Payable Amount from Agent A/c
Case 1 5000 6000 0 1000
Case 2 6000 5000 1000 0
Case 3 5000 5000 0 0
  Important notes:  
  • Passenger name should be the same as compared to Credit Shell PNR.
  • Same Fare type should be used to process the booking.
  • The PNR used in Credit shell booking should be issued through agents.akbartravelsonline.com.
  • The hold PNR will be available for two hours only. Once this time is exceeded, the system will release the PNR.
  • The Credit shell payment option is available only if the selected flight has a minimum of 3 days gap between the booking date and departure date of the selected Airline, within 3 days travel; please send email to respective support Team
  • If “Airline Credit Shell” is selected then no other payment option can be selected, difference amount will get debited from Agent Account on confirmation.
  • The credit shell can be used anytime within 1 year from the issued date to make a booking for the same passenger(s), through the same booking channel and as per respective Airline rules and regulations. 
  • We will display the credit shell option if and only if the selected Airline is having a RSF itinerary Or Internal multicity or Normal Onward.